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» Dealers

PACIFIC COAST IMPORT POLICIES

To inquire about your order, or for help with a return, please email us at: info@pacificcoastimports.com.

WARRANTIES

Pacific Coast Imports has a one year warranty on all products. You must obtain an RA (Return Authorization) number before returns will be accepted. Please email returns@pacificcoastimports.com Pacific Coast Imports products are covered under Manufacturers’ warranties. Please refer to the manufacturer for detailed information regarding warranties of products. You may contact Pacific Coast Imports to obtain contact information for the product manufacturer.

WARRANTY INFORMATION SHEET

This warranty covers all defects in workmanship or materials in the mechanical and electrical parts, arising under normal usage and care; in this product for a period of 12 months from the date of purchase provided you are able to present a valid proof-of-purchase. A valid proof-of-purchase is a receipt specifying the item, date purchased, and cost of item.

His warranty covers the original retail purchaser. During the applicable warranty period within normal use, we will repair or replace, at our discretion, any mechanical or electrical parts which prove defective, or replace the unit with a comparable model.

To obtain service under warranty, call (503) 982-6700.

THIS LIMITED WARRANTY DOES NOT COVER:

  • All freight charges incurred in repair.
  • Damages from improper installation.
  • Defects other than manufactures defects.
  • Damages from misuse, abuse, accident, alteration, lack of proper care and maintenance, or incorrect current or voltage.
  • Damage from service from any unauthorized service personnel.

IMPORTANT NOTICE

PLEASE DO NOT RETURN TO THE VENDOR. If you have any problems with the unit, contact Pacific Coast Imports for service. PHONE: (503) 982-6700 or support@pacificcoastimports.com. Please read operating instructions before using this product. Please keep original box and packaging materials in the event service is required.

Warranty Registration

Note: This needs to be filled out before warranty can be in effect. Some information may need to be filled out by the technician in charge of the installation. All fields are required unless otherwise specified.

Product to register:


Purchaser:

Name of purchaser:


Address of purchaser:


Phone number of purchaser:


Email address of purchaser: (optional)


Purchased From:

Date of original purchase:


Original purchase price:


Where was the product purchased?


Address of where the product was purchased from:


Phone number of where the product was purchased from: (optional)


Email address of where the product was purchased from: (optional)


Installation:

Where is the chiller installed or located at? (optional)


How far from the sump or water source is the chiller located from? (optional)


Describe the installation? Is this unit being installed by a maintenance company or technician? (optional)


For units 1/2hp and above. What is the electrical voltage your using for the unit?
What is the amp rating of the circuit for the unit being installed? (optional)


What is the flow rate of the pump at zero head pressure? (optional)


What is the maximum flow rate of the water pump? (optional)


Extended Warranty:

Would you like to purchase an extended warranty?


Select warranty:





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